The right answers before you set off.
Pointers to help you prepare your request. The arrangements specific to your journey must be agreed directly before confirmation.
How do I request a quote or booking?
Enter the departure point, destination, date, time, passengers, luggage and preferred vehicle. Your request will be reviewed before confirmation. Submitting the form does not constitute a confirmed booking.
Can I arrange a transfer to Geneva Airport?
Specify your address, direction of travel and flight details in your request. The meeting point and pickup arrangements will be agreed upon during our correspondence.
How do I choose between the V-Class and the E-Class?
The V-Class is a van to consider for a group or family; the E-Class is a sedan for business travel. Provide your passenger and luggage details so we can check the vehicle's suitability without assuming its exact capacity.
What luggage information should I provide?
Specify the number of bags and mention any bulky items, pushchairs or special equipment. The available space must be checked for the proposed vehicle before confirmation.
Can a child seat be provided?
State the children's ages and your equipment needs in the message. Seat availability and arrangements must be confirmed directly before the journey.
What payment methods are available?
Payment methods, currency and payment timing will be specified in our correspondence and the quote. No payment is requested on this website.
How do I prepare for a journey between France and Switzerland?
Send the full departure and destination addresses. Check with the relevant authorities which documents are required for your situation; journey conditions will be reviewed upon request.
What should I do if my schedule changes or my flight is delayed?
Notify the driver as soon as you have a new time. Possible adjustments and any waiting conditions must be agreed upon; pickup is not automatically assumed.
Can I change or cancel my request?
Contact the driver directly with the details of your request. Change and cancellation conditions must be communicated before the booking is confirmed.
How do I arrange an on-time pickup?
Provide the time you need to reach your destination, the exact location and any schedule constraints. The pickup time will be agreed upon with your request in mind, without a guaranteed journey time.
Your next journey starts here.
A destination, a time, a request tailored to your journey.
